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OPERATIONS MANAGER (LOGISTICS, FREIGHT FORWARDING AND TRANSPORTATION MANAGEMENT)

Job Title: OPERATIONS MANAGER (LOGISTICS, FREIGHT FORWARDING AND TRANSPORTATION MANAGEMENT)
Location: Pathumwan
Industry:
Salary: Salary negotiable
Reference: JTH300003001354200
Contact Name: 104DB
Contact Email: 104DB@prtr.com
Job Published: April 17, 2017 17:20

Job Description

Job Description:

  • Oversee day-to-day operations activities to ensure processes and procedures are understood and followedat all operational sites which are located in Bangkok and many districts in Thailand.
  • Develop and implement KPIs for the Operations Department
  • Manage and lead the operations team to meet team’s goals and KPIs
  • Troubleshoot and provide logistical / operations solutions for issues of a moderate to complex scope
  • Understand customers’ requirements which are in various industries andevaluate all relevant information to handle enquiries and complaints.
  • Interpret carrier contract rates, participate in the renewal and negotiation of contracts and support all carrier relationship management.
  • Communicate with internal and overseas customers and coordinate with vendors or agents to ensure smooth running of both inbound and outbound shipments
  • Negotiate or obtain competitive transportation rates and secure space bookings
  • Handle operations related matters and multiple tasks, set work priorities and organize work effectively
  • Work proactively and continuously to identify cost savings and service enhancements and process improvementsconcerning the freight service to enhance overall customer satisfaction
  • Actively participate in the company’s sales and marketing efforts
  • Ensure the team is adequately staffed, managed and trained

Qualifications:

  • 10 years or more experience in logistics operations management, freight forwarding and transportation with various industries. 
  • Experience in carrier contract negotiations, routing and cost structure
  • Good command of English 
  • Proficiency with MS Office products including Word, Excel, Powerpoint and Outlook
  • Customer-focused, detail-minded, self-motivated and able to work well under pressure and solve problems independently
  • Leadership and people management skills
  • Hands-on and able to work in a matrix environment. 
  • Professional written and verbal communication skills

Qualified candidates please submit your resumes stating present and expected salary & package details via APPLY NOW