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OPERATIONS MANAGER (PREMIUM CHINESE RESTAURANT)

Job Title: OPERATIONS MANAGER (PREMIUM CHINESE RESTAURANT)
Location: Bangrak
Industry:
Salary: 65000-100000
Reference: JTH300003001375418
Contact Name: 101DB
Contact Email: 101DB@prtr.com
Job Published: May 15, 2017 17:21

Job Description

Company Background:

Our client owns a well-known group of premium Chinese restaurant chains that have been operating since 1957. They now require a suitable candidate for the position of Restaurant Operations.

Job Description:

  • Being responsible for overall aspects of the business under the company’s group; (about 5 branches).
  • Managing and controlling all operations for the restaurant branches.
  • Monitoring overall daily restaurant operations.
  • Achieving monthly store sales and profit goals.
  • Maintaining ongoing business development to deliver business growth, generate sales and raise brand awareness.
  • Having full financial P&L accountability, including forecasting, actual sales, cost analysis and setting annual budget.
  • Managing overall costs including equipment, waste, direct labor and materials
  • Being responsible for creating and implementing promotional strategies to increase sales volume and achieve maximum customer satisfaction for future new openings.
  • Ensuring all restaurant operations, kitchen operations, menu and recipes meet the quality and standards of the brand.
  • Ensuring the company makes a profit by following guidelines for sales growth, food prices and employee wages.
  • Monitoring stock and inventory system.
  • Motivating and supporting restaurant managers with specific issues, such as staffing and business management.
  • Conducting operations and overseeing procedures, practices and customer service excellence of the restaurant and support service staff.
  • Planning manpower; developing and coaching staff
  • Ensuring good public relations efforts as require to enhance and preserve a good company image.
  • Ensuring all restaurants operate at a high quality level with emphasis on customer service while adhering to all health and safety company standards and procedures.
  • Ensuring Restaurant Managers resolve customer complaints in a proper and swift manner.
  • Maintaining high standards of quality control, hygiene, and health and safety.

Qualifications:

  • Bachelor’s / Master’s Degree in Business Administration, Hospitality Management, Hotel and Catering, or related field required.
  • Knowledgeable about restaurant or retail operations.
  • Strong financial knowledge and proven ability to manage P&L.
  • At least 8 years of experience in restaurant or F&B operations with 3 years plus at the managerial level.
  • Experience in the F&B industry and restaurant operations are a must.
  • Strategic thinker who is able to analyze data to improve performance.
  • Ability to manage a large team of employees.
  • Ability to handle multiple priorities and meet deadlines.
  • Pleasant personality, active person with excellent interpersonal, motivational and communication skills.
  • Customer oriented and service minded.
  • Open-minded and flexible with a can–do attitude.
  • Good command of English

Qualified candidates please submit your resumes stating present and expected salary & package details by click "APPLY NOW"