Business Process Outsourcing

BPO solutions from PRTR allow our clients to focus on the areas they’re best and ultimately making our customers happy.

We help you manage areas of the business that are equally important yet less rewarding.

We provide operational excellence to core and non-core areas designed to reduce operational costs, improve performance, department efficiency and ultimately impact top and bottom line growth.

Compared to an in-house team, we have over 100 specialist sales and operational experts and can deliver through economies of scale.

Business Process Outsourcing Services were introduced in 2006 and developed due to the demand of our clients for non-core business process outsourcing.

PRTR works with local and multi-national companies in understanding theirbusiness requirements, identifying areas that can be outsourced, developing processes to fulfill these requirements and then taking responsibility for the day to day operation.

The benefits to our clients are as follows:

  • Cost saving by lowering capital and labour costs.
  • Improvement in performance resulting from PRTR’s experience and expertise.
  • Improvement in performance resulting from the client having more time to focus on their core business.
  • Flexibility to expand their business.