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AFTER-SALES MANAGER

Job Title: AFTER-SALES MANAGER
Location: Bangkok
Industry:
Reference: JTH300003001422224
Contact Name: 240DB
Contact Email: 240DB@prtr.com
Job Published: July 14, 2017 16:27

Job Description

Company background:

Our client is a global company which distributes powder handling systems.

Job Description:

  • Develop and manage the after-sales services team
  • Establish and maintain a close relationship with existing customers (supported by CRM system)
  • Analyze pneumatic conveying systems or other powder handling systems at site, suggest replacement parts and perform replacement (hands on)
  • Elaborate on maintenance plans
  • Manage maintenance at customer site
  • Perform/ manage emergency actions on site.
  • Achieve a high level of customer satisfaction while achieving after-market sales target

Qualifications:

  • More than 8 years of technical work experience relating to the after-sales services market.
  • Academic background in Mechanical or Industrial Engineering
  • Familiar with pneumatic conveying systems or material handling systems is a significant plus
  • Able to work with P&IDs and technical drawings is a must
  • Team leader with good interpersonal skills, customer focused and with a strong service mind
  • Proficiency in using Ms Office and have basic knowledge of CAD software
  • Willing and able to travel abroad (SEA)
  • Good command of spoken and written English is essential

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