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AFTER-SALES SERVICES MANAGER - SEA

Job Title: AFTER-SALES SERVICES MANAGER - SEA
Location: Huaykwang
Industry:
Reference: JTH300003001424611
Contact Name: 165DB
Contact Email: 165DB@prtr.com
Job Published: July 18, 2017 14:27

Job Description

Our client is a leading machinery distributor for food and packaging industries with a significant presence in Thailand. Due to their current business expansion, they are now looking for a suitably qualified candidate to join them in the position of After-sales Services Manager -SEA

Job Description:

  • Making continuous improvements to the after-sales program
  • Designing a plan for after-sales scheduled services
  • Handling client relationship management, determining the level of customer satisfaction and dealing with customer enquiries.
  • Analyzing technical or operational issues.  
  • Running the program of after-sales services: warranty, service contract, upgrade modification, maintenance and workshop training

Qualifications:

  • Male or female, aged 30-45 years old
  • Bachelor's degree or higher in Mechanical Engineering, Industrial Engineering or related fields.
  • At least 10 years of experience in technical engineering, after-sales service or other related
  • At least 5 years of experience in food or packaging machinery industry
  • Good English communication
  • Able to travel both domestically and internationally