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AFTER-SALES SERVICES MANAGER - SEA

Job Title: AFTER-SALES SERVICES MANAGER - SEA
Location: Bangkok
Industry:
Salary: 70,000 – 100,000
Reference: JTH300003001486141
Contact Name: 165DB
Contact Email: 165DB@prtr.com
Job Published: October 03, 2017 17:07

Job Description

Company Background:

Our client is a leading machinery distributor for the food and packaging industries with a significant presence in Thailand. Due to their current business expansion, they are now looking for a suitably qualified candidate to join them in the position of After-sales Services Manager –SEA.

Job Description:

  • Developing continuous improvement to after-sales services.
  • Designing a plan for scheduled services.
  • Handling client relationship management, determining level of customer satisfaction and dealing with customer enquiries.
  • Analyzing technical or operational issues.
  • Running after-sales services; warranty, service contract, upgrade modification, maintenance and workshop training.

Qualifications:

  • Male or female aged 30-45 years old
  • Bachelor's degree or higher in Mechanical Engineering, Industrial Engineering or related fields.
  • At least 5 years of experience in technical engineering, after-sales service or other related area
  • At least 3 years of experience in food or packaging machinery industries
  • Good English communication
  • Able to travel both domestically and overseas