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CUSTOMER SERVICE MANAGER (FOOD MANUFACTURING)

Job Title: CUSTOMER SERVICE MANAGER (FOOD MANUFACTURING)
Location: Bangkok Area - Samutprakarn
Industry:
Reference: JTH300003001463960
Contact Name: 285DB
Contact Email: 285DB@prtr.com
Job Published: September 06, 2017 10:33

Job Description

Company Background

Our client is one of the world's leading manufacturers of food coatings / seasonings. They have been established in Thailand for over 25 years. Due to their current growth, they now require a suitably qualified person to join their team in the position of Customer Service Manager (Food Manufacturing).

Location: Samutprakarn

70,000 – 90,000 Baht/month + other benefits

Job Description:

  • Handling customer complaints and providing solutions in order to ensure customer satisfaction.
  • Providing an exceptional service to both domestic and international customers.
  • Creating and reviewing the department’s documents, forms and procedures in order to improve services and support internal teams.
  • Managing and controlling department expenses effectively.
  • Submitting export documents and handling L/C collections.
  • Coordinating with shipping lines, clearance & forwarding agents, insurance companies and government agencies in order to make sure that customer orders are handled properly.
  • Directing, controlling and coaching subordinates in handling assigned functions.

Qualifications:

  • Bachelor or Master’s Degree in Business Administration or related fields.
  • At least 5 years of work experience in customer service roles plus at least 2 years at the management level.
  • Background involving food ingredients, FMCG or food & beverages is preferable.
  • Good English communication skills.
  • Computer proficiency.

We invite qualified Thai nationals to submit their resume stating their present and expected salary to Apply Now

P.R. Recruitment and Business Management Co., Ltd.

2034/82 Ital - Thai Tower, 18th Floor, New Petchburi Road,

Bangkapi, Huaykwang, Bangkok 10320

Tel. 02-7160000 Fax. 02-7160056

Website: www.prtr.com