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CUSTOMER SERVICE OFFICER

Job Title: CUSTOMER SERVICE OFFICER
Location: Pathumwan
Industry:
Reference: JTH300003001426741
Contact Name: 368DB
Contact Email: 368DB@prtr.com
Job Published: July 20, 2017 11:27

Job Description

Company Background

Our client is a major manufacturer of specialty high-tech materials for silicone, quartz and ceramics markets with operations worldwide and is an industry leader in research and development. They now require a candidate to fill the position of Customer Service Officer.

Job Description:

  • Provide administrative support to the sales team through efficient and accurate activities.
  • Prepare bookings and maintain and follow orders, including pre-payments.
  • Check contracts together with credit controller, logistics department and other relevant teams / departments according to company policies.
  • Support and coordinate the sales process and progress of orders and check for pre‑payments, lead times and delivery of goods.
  • Update and follow up on returned goods, replacement database and other relevant databases.
  • Handle and investigate claims and take appropriate actions.
  • Act as a contact for sales and collaborate with internal departments and service branches to expedite customer orders and ensure business runs smoothly.
  • Respond to customer telephone queries and e-mails with respect to orders.

Qualifications:

  • Male or female, aged over 30 years old.
  • Bachelor’s degree in Business Administration
  • At least 2 years of experience working in administration, preferably for an industrial product manufacturer or trading company.
  • Strong data analysis skills.
  • Hardworking, honest, self-motivated and willing to learn.
  • A positive and enthusiastic attitude towards work.
  • Able to work well under pressure and pay attention to details.
  • Good command of written and spoken English.
  • Good in using MS Office (excellent with Excel).

Location: Phloen Chit, Bangkok

We invite qualified Thai nationals to submit your resume stating your present and expected salary via click "APPLY NOW"