Location: Bangkok
Salary: 50,000 – 85,000 Baht/month
Reference: JTH300003001581356
Contact Name: 220DB
Contact Email:
Job Published: February 12, 2018 10:35

Job Description

Company Background: 

Our client is one of the world’s leading container shipping linesOffering a worldwide network of 480 offices in 150 countries with a streamlined management structure in GenevaOur client has become a leading customer focused and cost effective global transportation solution for many shippers.They are looking for candidates for the position of DocumentationManager.


  • Overseeing, planning, managing and controlling Documentation Department to ensure a high quality of service and customer satisfaction.
  • Establishing, reviewing and ensuring Documentation Department complies with Principal and Local Authority’s requirements.
  • Ensuring customers, overseas agents, and principal’s inquiries are answered and expectations are met.
  • Providing guidance and mentoringto employees on all Documentation matters.
  • Ensuring customers receive excellent customer service and trouble free delivery of their consignments.
  • Monitoring DTX submission and Manifest corrector and ensuring issuance is on time.
  • Monitoring and submitting COD report to GVA
  • Doing Monthly Documentation management reports of B/L, D/O, KPI & M/C statistics.
  • Managing key customer relationships and expectations.


  • Bachelor’s Degree or qualified professional.
  • Minimum 5 years management experience in the shipping industry.
  • Import and Export Shipping Documentation, Customer Service experience or related forwarding and / or logistics experience in a similar capacity.
  • MS Office Applications.
  • Customer Service oriented.
  • Manage and measure work performance.
  • Excellent communication, interpersonal and presentation skills.
  • Organised and process oriented.
  • Ability to deal with and manage multiple stakeholders at management level.
  • Multi-tasking.
  • Work well under pressure in a fast-paced and professional environment.
  • Strong Analytical Skills.
  • Initiative.
  • Ability to work independently.

Qualified candidates please submit your resumes stating present and expected salary & package details by click "APPLY NOW"