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IT APPLICATION MANAGER

Job Title: IT APPLICATION MANAGER
Location: Bangrak
Industry:
Salary: 40,000-75,000
Reference: JTH300003001348122
Contact Name: 294DB
Contact Email: 294DB@prtr.com
Job Published: April 05, 2017 17:09

Job Description

Company Background: 

Our client has been a retailer of stationery and office equipment for more than 40 years.They are also operate the online marketplace. The company has a goal of being the leading office stationery retailer through the distance trade business.

Responsibilities:

  • Contribute to business analysis efforts supporting a new application system.
  • Define requirements related to change requests, and implement changes based upon requests and best practices.
  • Play a hands-on role in customization and CRM application enhancement by leveraging experience with built-in administrative, reporting, data migration and development tools.
  • Consult and be primary trainer for field, support staff for each department while system rolls out to production.
  • Work with system engineer, IT developer and vendor implementer to further integrate between existing system, TMS, WMS, supply chain software, Oracle BI, CRM and e-commerce systems.
  • Play a lead role in evaluating new technologies and development plans for their implementation.
  • Support user requests to migrate data between existing system and new system.
  • Develop and maintain documentation regarding system configuration, application workflow and business rules.

Qualifications:

  • Male or female, aged 30-40, Thai nationality.
  • Bachelor’s degree or master’s degree in Computer Science, IT, MIS, MBA or related field.
  • A 4 year college degree in a related technical discipline, preferably with business background.
  • At least 2 years of experience supporting one or more production CRM environments, preferably CRM sales and service on cloud:
    • Application customization.
    • Reporting tools.
    • Data import/export.
    • Case Management and Knowledge Management.
  • Experience with configuration/implementation of retail applications.
  • Experience with Supply Chain Systems.
  • Excellent verbal and written communication skills.
  • Demonstrated proficiency in business and functional requirement writing.
  • Demonstrated project discipline and experience.
  • Must be organized, focused and driven towards established deliverable dates.
  • An understanding of retail business, e-commerce and technical process interrelationships is essential.
  • Experience training/leading mid to large sized groups.
  • Strong planning, organizing, decision making, problem solving and analytical skills.
  • Must be a team player, enthusiastic and a fast learner, with good technical and business acumen.
  • Able to work at Silom or Nongjok (upcountry) depending on project requirements.

Our client offers a competitive benefits package, including health insurance (40,000 baht/year), provident fund, annual leave and bonus.

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