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MOTOR SUPERVISOR

Job Title: MOTOR SUPERVISOR
Location: Huaykwang
Industry:
Reference: JTH300003001484163
Contact Name: 373DB
Contact Email: 373DB@prtr.com
Job Published: October 02, 2017 16:06

Job Description

Company Background

Our client specialises in the outsourcing of insurance services, such as auto insurance and health insurance. They are now looking for a suitably qualified candidate to join them in the position of Motor Supervisor.

Job Description:

  • Monitoring and providing case handling support to nightshift agents.
  • Providing professional and positive expertise to handle cases properly.
  • Supporting senior supervisors to collect data, ensuring its accuracy and compiling meaningful reports.
  • Handling complaints, responding to customers and clients according to the agreed SLA.
  • Escalating complaints to a senior supervisor if the complaint might have an impact on the client’s responsibilities and service levels.
  • Providing ongoing feedback on performance; conducting development discussions and demonstrating strong communication skills to interact with subordinates.

Qualifications:

  • Female only, age 28 - 35years old.
  • Bachelor’s degree in a related field.
  • At least 2 -3 years’ experience as a Customer Service Supervisor (insurance, telecommunications or banking industries).
  • Good communication skills in English.

We invite qualified candidates to submit your resume stating your present and expected salary by click "Apply Now"

P.RRecruitment and Business Management Co., Ltd.

2034/82 Ital - Thai Tower, 18th Floor, New Petchburi Road,

Bangkapi, Huaykwang, Bangkok 10320

Tel. 02-7160000 Fax. 02-7160056

Website: WWW.PRTR.COM